Terms and Conditions
By accessing or using our www.saltbend.com (“the Site”), services, or booking an appointment with Salt Aesthetics, you agree to be bound by the following Terms and Conditions.
1. Services Provided
Salt Aesthetics offers a range of medical aesthetics services, including but not limited to Botox, Xeomin, Dysport, dermal fillers, and medical weight loss services. All services are provided by licensed professionals.
2. Appointment and Cancellation Policy
Clients are required to book services in advance through our online booking system. Cancellations or changes must be made at least 24 hours prior to the appointment time. Failure to cancel or reschedule within this time frame may result in a cancellation fee.
3. Medical Disclaimer
All procedures offered by Salt Aesthetics require a consultation to ensure patient eligibility. The information provided on the Site is for general informational purposes only and should not be considered medical advice. You must consult with a licensed healthcare provider to determine the appropriateness of any service.
4. User Conduct
You agree not to:
Use the Site for any illegal or unauthorized purpose.
Transmit or upload any harmful code, virus, or malware.
Use the Site in a way that could impair its functionality or disrupt other users’ experiences.
5. Communications & A2P 10DLC Compliance
By providing your contact information, you consent to receiving appointment reminders, marketing messages, and other communications from Salt Aesthetics via SMS or email. We comply with the A2P 10DLC regulations to ensure that all SMS communications are sent through verified channels. You may opt out of marketing messages by replying “STOP” at any time. For support or questions, reply “HELP.”
6. Payment Terms
All services must be paid for in full at the time of service. We accept major credit cards, debit cards, and other methods as indicated on our Site. Any refunds are subject to our refund policy, which will be provided upon request.
7. Intellectual Property
All content on the Site, including logos, graphics, text, and media, is the property of Salt Aesthetics. Any unauthorized use of this content is prohibited.
8. Limitation of Liability
Salt Aesthetics is not liable for any damages or loss resulting from your use of the Site or any services provided. This includes, but is not limited to, loss of data, loss of business, or personal injury resulting from the use of services.
9. Governing Law
These Terms and Conditions are governed by the laws of the State of Oregon, without regard to its conflict of law principles. Any disputes arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the courts in Oregon.
10. Modifications to the Terms
Salt Aesthetics reserves the right to modify these Terms at any time. Changes will be posted on the Site, and your continued use of the Site and services after such changes signifies your acceptance.
Privacy Policy
Salt Aesthetics (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using www.saltbend.com (“the Site”).
1. Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information: Name, email address, phone number, and payment information provided when booking services or completing a contact form.
Usage Data: Information automatically collected when you visit the Site, such as IP addresses, browser type, and interaction with the Site.
SMS and Communication Preferences: In compliance with A2P 10DLC regulations, we collect and store information about your communication preferences and SMS opt-ins.
2. How We Use Your Information
We use your personal information to:
Provide and manage your appointments and services.
Send reminders, updates, and marketing communications (SMS, email, etc.).
Ensure compliance with A2P 10DLC messaging regulations and maintain the integrity of our communication channels.
Analyze user behavior to improve the Site and our services.
3. SMS Communications & A2P 10DLC Compliance
If you opt into receiving SMS communications, Salt Aesthetics complies with A2P 10DLC regulations by ensuring all communications are sent through verified and trusted channels. Message and data rates may apply. You can unsubscribe from SMS communications at any time by replying “STOP.”
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted third-party service providers who assist us in operating the Site and providing services, such as payment processors and SMS messaging services. These providers are required to keep your data confidential and secure.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of receiving marketing communications.
Withdraw your consent to data processing at any time.
To exercise these rights, please contact us at hello@saltbend.com.
7. Cookies
We use cookies to enhance your experience on our Site. Cookies are small files stored on your device that help us understand user behavior and improve functionality. You can choose to disable cookies in your browser settings, though this may affect your ability to use certain features of the Site.
8. Children’s Privacy
Salt Aesthetics does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected personal data from a child, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the Site after such changes signifies your acceptance.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@saltbend.com:
NOTICE OF PRIVACY PRACTICES
Effective Date: December 20, 2024
This notice describes how your medical information may be used and disclosed and how you can access this information. Please review it carefully.
Understanding Your Health Information
This notice describes the practices of Salt Aesthetics and its staff, including any physicians or providers with staff privileges, with respect to your protected health information (PHI) created during your care at Salt Aesthetics. PHI includes any information that identifies you and relates to your physical or mental health, healthcare services provided, or payment for those services.
Salt Aesthetics creates a record of the care and services you receive to provide quality care, process payments, and comply with legal and operational requirements. Your health information is personal, and we are committed to protecting it. This notice applies to all records generated during your care at Salt Aesthetics.
This notice explains:
• How we may use and disclose your medical information;
• Your rights regarding your health information; and
• Our legal duties to protect your privacy.
Your Health Information Rights
Although your health record is the physical property of Salt Aesthetics, the information belongs to you. You have the right to:
1. Request Restrictions
• You may request a restriction on the use or disclosure of your health information for treatment, payment, or healthcare operations.
• We are not required to agree to all requested restrictions unless the request involves restricting disclosures to a health plan regarding services you paid for entirely out of pocket.
2. Access Your Health Records
• You may inspect or obtain a copy of your health record in paper or electronic format. Requests will be fulfilled promptly, typically within 30 days, as required by the 21st Century Cures Act.
3. Request Confidential Communications
• You may request that we communicate with you through specific methods (e.g., phone or email) or at specific locations. Reasonable requests will be accommodated.
4. Request an Amendment
• If you believe your health record is incorrect or incomplete, you may request an amendment. If we deny your request, we will provide a written explanation and allow you to file a statement of disagreement.
5. Accounting of Disclosures
• You may request an accounting of instances where we disclosed your health information for purposes other than treatment, payment, or healthcare operations.
6. Receive a Paper Copy of This Notice
• You may request a paper copy of this notice, even if you agreed to receive it electronically.
7. Be Notified of Breaches
• You have the right to be notified promptly if a breach occurs that compromises the privacy or security of your information.
You may exercise these rights by contacting:
Privacy Officer: Suzanne Puryear, Medical Director
Phone: 541-524-8452
Our Responsibilities
We are required by law to:
• Maintain the privacy and security of your health information;
• Provide you with this notice explaining our privacy practices;
• Notify you promptly if a breach occurs;
• Follow the terms of this notice;
• Obtain your written authorization for uses and disclosures not described in this notice.
We reserve the right to change this notice. Changes will apply to all information we maintain and will be made available at our office and on our website.
How We May Use or Disclose Your Health Information
We may use or disclose your health information without your authorization for the following purposes:
For Treatment
We may use and share your health information with doctors, nurses, technicians, or other personnel involved in your care.
• Example: Sharing your health history with specialists or coordinating prescriptions and lab tests.
For Payment
We may use and disclose your health information to bill you, your health plan, or other payers.
• Example: Providing necessary information to your insurance company for reimbursement.
For Healthcare Operations
We may use and disclose health information to improve the quality of care we provide.
• Example: Reviewing your information to evaluate staff performance and improve services.
Other Uses and Disclosures Allowed by Law
We may use or disclose your health information without your authorization in the following situations:
• Business Associates: Third parties performing services on our behalf (e.g., IT support, billing). Business associates are contractually obligated to protect your health information.
• Disaster Relief: Coordinating your care or notifying family members during an emergency.
• Public Health Activities: Reporting to public health authorities to control disease, injury, or disability.
• Legal Compliance: Complying with legal requirements, such as court orders or subpoenas.
• Abuse, Neglect, or Domestic Violence: Reporting suspected abuse or neglect as required by law.
• Health Oversight Activities: Disclosures for audits, investigations, or inspections by oversight agencies.
• Research: Sharing information for approved research projects, with appropriate privacy protections.
• Worker’s Compensation: Disclosures necessary to comply with workers’ compensation laws.
• FDA and Product Monitoring: Reporting adverse events related to medications or devices.
• Threats to Health or Safety: Disclosing information to prevent serious threats to public health or safety.
• Special Government Functions: Disclosures for intelligence, national security, or military purposes.
Uses Requiring Your Authorization
We will obtain your written authorization before using or disclosing your health information for purposes not described in this notice. This includes:
• Marketing: Disclosures for marketing purposes, unless communication is directly related to your care.
• Sale of Information: Any sale of your health information.
You may revoke your authorization at any time in writing.
Electronic Health Records and Information Exchange
We store your information in a secure electronic medical record (EMR) system and may share it with authorized providers through secure electronic health information exchanges to improve your care. We closely monitor access to your EMR to ensure your information is protected.
How to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with:
Privacy Officer: Suzanne Puryear, Medical Director
Phone: 541-527-8452
U.S. Department of Health and Human Services
Visit hhs.gov/hipaa or call 1-877-696-6775.
There will be no retaliation for filing a complaint.